Refund Policy

 

Refund & Return Policy

At Egloo, we ensure strict quality checks before dispatch.

Eligibility for Refund / Replacement

Refunds or replacements are only applicable in the following cases:

  • The product is damaged
  • The product is defective
No refund or return will be accepted for any other reason.

Mandatory Requirements

To process your request, you must:

  • Contact us within 48 hours of delivery
  • Provide a complete unboxing video (no cuts)
  • Share your order details and issue clearly

How to Request

Send your request on EMail with all required details:

support@egloo.in

Important Notes

  • Requests without unboxing video will not be accepted
  • Requests after 48 hours will be rejected
  • Final decision will be taken after verification